Cross Training
Definition:
Teaching your employees the skills and responsibilities of another position at your company to increase their effectiveness
Whenever possible, and especially when if your business has just afew employees, look for people when hiring that you can cross-traininto different job responsibilities. A welder who has taken collegecourses in engineering and a secretary with human resourcesexperience could be beneficial to your business. Cross-trainedemployees can fill in when others are ill, on vacation or quitunexpectedly, helping you keep costs down and business moving.