Gregory Ciotti | Page 2

Marketing Strategist at Help Scout

Wilmington, Del.,-based Gregory Ciotti is the marketing strategist at Help Scout, the invisible email support software for small businesses. He also writes about behavioral psychology at his blog Sparring Mind.

More From Gregory Ciotti

Thought Leaders

Are You Cultivating Knowledge, or Just Consuming Information?

Quality output demands quality input.

Thought Leaders

10 Must-See Videos on Business, Creativity and Success

Nearly every entrepreneur can benefit in one way or another from watching these videos culled from Stanford's YouTube channel.

Building a Business

How Music Affects Your Productivity

With so much of our work now being done at computers, music has become an important way to 'optimize the boring.' Here's how to do it right.

Marketing

The 3 Words Your Customers Love Most

How you can implement these words into your marketing plan without sounding like a used-car salesman.

Entrepreneurs

The Best Way to Change Your Habits? Control Your Environment.

We are more reliant on environmental triggers than we'd like to think. Here's a look at how you can use these triggers to encourage good behavior.

Building a Business

10 Stories of Unforgettable Customer Service

Inspirational stories of great people and companies going above and beyond.

Building a Business

The Psychology of Getting More Done (In Less Time)

While it can be easy to find motivation, it's usually not so easy to stay disciplined. Here are some tips.

Entrepreneurs

The Psychological Benefits of Writing: Why Richard Branson and Warren Buffett Write Regularly

Writing is thought put to page, which makes all of us writers -- even if we don't have the chops to spin beautiful prose.

Thought Leaders

10 Insights on Building, Motivating and Managing an Exceptional Team

Is team building an art or a science? Fortunately, academic research on group dynamics sheds some much needed light on creating and motivating the perfect staff.